What does Informed Solutions do?

Informed Solutions builds data and AI-powered platforms and provides consulting services for large-scale digital transformation. Their work focuses on UK public sector clients across healthcare, government, justice, environmental management and transport, though they also work with private sector organisations.

Where is Informed Solutions based?

Their primary office is in Altrincham, Cheshire. They also have offices in London, Edinburgh, Leeds (17th Floor, The Pinnacle, 67 Albion Street, LS1), Sydney and Kuala Lumpur.

What awards has Informed Solutions won?

They hold multiple Queen's Awards for Enterprise, including a 2022 Queen's Award for Innovation recognising their InformedTRANSFORM™ digital business change framework. They are also a certified Great Place to Work® with a Trust Index rating of 93–96%.

What technologies does Informed Solutions work with?

Their own site highlights artificial intelligence, machine learning, data science, software engineering, user-centred design and geospatial intelligence as core technical disciplines. They do not publicly name specific programming languages or cloud platforms in their general content.

Is Informed Solutions hiring?

Yes. They recruit experienced professionals, graduates and placement students. Their careers page lists open roles and they can be contacted at careers@informed.com. They operate a hybrid working model.

What sectors does Informed Solutions serve?

Their named sectors are healthcare, environmental and sustainable land management, justice and emergency services, transport and mobility, government and public services, and sustainable energy. They also work with private sector clients including, most recently, Manchester Airports Group.

Government Digital Services · 200-500 employees · ls1

Informed Solutions

Digital, data and AI consultancy for public sector transformation

informed.com ↗

Informed Solutions builds data and AI-powered platforms and consulting services for large-scale digital transformation, primarily across UK public sector and government. They hold multiple Queen's Awards for Enterprise, including a 2022 Queen's Award for Innovation for their InformedTRANSFORM™ framework. Their platforms are used by millions of people daily across healthcare, justice, environmental management and government services.

What they do

Informed Solutions delivers enterprise technology platforms and consulting services aimed at large-scale digital transformation. Their client base spans UK central government, healthcare, justice and emergency services, environmental and land management, transport, and sustainable energy — sectors where the consequences of getting things wrong are significant.

The company organises its work around a proprietary digital business change framework called InformedTRANSFORM™, which won a Queen's Award for Innovation in 2022. That framework underpins six named service lines: AI Readiness Assessment, Consulting, Delivery, Service Support, Geospatial Intelligence, and Domain Specialisms. Alongside those services, they offer a suite of branded platforms — InformedENGAGE™ for customer-facing digital experiences, InformedINSIGHT™ for data unification, InformedDECISION™ for decision support, InformedSERVICE™ for live operations, and InformedACADEMY™ for skills development.

Geospatial capability is a recurring theme. In June 2026 they announced a new category of location-based case management, and a February 2026 blog set out why geospatial has become foundational to modern case management systems. The company describes place, location and geography as particularly important dimensions of the problems they solve.

AI and data science run through most of what they do. Common search terms on their own site include artificial intelligence, machine learning, data science, software engineering and user-centred design — a reasonable indicator of where their technical work sits.

What sets them apart

The Queen's Awards are the most concrete differentiator the company points to. They describe themselves as "multi-Queen's Award-winning", which means at least two separate awards across their history. The 2022 award specifically recognised InformedTRANSFORM™ as an innovation.

They are also a certified Great Place to Work®, with a 93–96% Trust Index rating depending on which page you read — the careers page cites 93%, the homepage 96%. Either figure is high for a technology consultancy. They note "exceptionally long tenure for our industry", which suggests low staff turnover, and they run structured graduate and placement programmes alongside experienced-hire recruitment.

InformedACADEMY™ carries ISO 9001 certification as a talent development framework, which is an unusual level of formal accreditation for an internal learning programme.

The company has offices in Altrincham (their registered Manchester address), London, Edinburgh, Leeds, Sydney and Kuala Lumpur. The Leeds office sits on the 17th floor of The Pinnacle, 67 Albion Street, LS1 5AA. The geographic spread — including ASEAN, where they appointed a Chief Transformation Officer in November 2025 — points to ambitions beyond the UK public sector.

Recent news items give a sense of the breadth of work: appointment to Manchester Airports Group's Strategic Change Framework in March 2026, a roundtable on AI in regulation, work on digital twins for policy simulation, and horizon scanning for NHS resilience. The company states their platforms are used by millions of people every day, though they do not name specific end clients on their public site.

Their stated purpose — creating economic and social value through ethical use of technology and data — is consistent across every page of the site, and the sectors they work in (civil defence, healthcare, environmental stewardship) reflect that positioning rather than contradict it. Whether you find that convincing depends on the work, but the Queen's Awards and the Great Place to Work certification are independently verified markers worth noting.

What they offer

InformedTRANSFORM™ — Queen's Award-winning digital business change framework underpinning all consulting and delivery engagements.
InformedENGAGE™ — platform for transforming customer-facing digital experiences and online services.
InformedINSIGHT™ — data unification and harmonisation platform designed to produce actionable analytics.
InformedDECISION™ — decision support tooling drawing on AI and data science to speed up complex decisions.
InformedACADEMY™ — ISO 9001-certified talent development framework offered both internally and as a client-facing service.

Tech stack

From their careers and engineering pages

Artificial intelligence
Machine learning
Data science
Software engineering
User Centred Design
Geospatial

FAQs

What does Informed Solutions do?: Informed Solutions builds data and AI-powered platforms and provides consulting services for large-scale digital transformation. Their work focuses on UK public sector clients across healthcare, government, justice, environmental management and transport, though they also work with private sector organisations.
Where is Informed Solutions based?: Their primary office is in Altrincham, Cheshire. They also have offices in London, Edinburgh, Leeds (17th Floor, The Pinnacle, 67 Albion Street, LS1), Sydney and Kuala Lumpur.
What awards has Informed Solutions won?: They hold multiple Queen's Awards for Enterprise, including a 2022 Queen's Award for Innovation recognising their InformedTRANSFORM™ digital business change framework. They are also a certified Great Place to Work® with a Trust Index rating of 93–96%.
What technologies does Informed Solutions work with?: Their own site highlights artificial intelligence, machine learning, data science, software engineering, user-centred design and geospatial intelligence as core technical disciplines. They do not publicly name specific programming languages or cloud platforms in their general content.
Is Informed Solutions hiring?: Yes. They recruit experienced professionals, graduates and placement students. Their careers page lists open roles and they can be contacted at careers@informed.com. They operate a hybrid working model.
What sectors does Informed Solutions serve?: Their named sectors are healthcare, environmental and sustainable land management, justice and emergency services, transport and mobility, government and public services, and sustainable energy. They also work with private sector clients including, most recently, Manchester Airports Group.

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