Government Digital Services · 200-500 employees · ls1
Informed Solutions
Digital, data and AI consultancy for public sector transformation
What they do
Informed Solutions designs, builds and supports enterprise-grade digital services and data platforms for organisations where the stakes are high: policing, healthcare, environmental land management, transport and central government. Their work sits at the intersection of technology consulting and delivery — they advise clients on strategy, then build and run the resulting services.
The company's proprietary InformedTRANSFORM™ framework won a Queen's Award for Innovation in 2022. It underpins how they approach digital business change: structured methods, tools and techniques intended to reduce risk and accelerate delivery in complex environments. They have won multiple Queen's Awards across their history, which the company describes as spanning 30 years.
Their service lines cover AI readiness assessment, consulting, delivery, service support and geospatial intelligence. The geospatial capability is a notable specialism — they have published research arguing that location data has become foundational to case management systems, and they apply it across sectors including environmental stewardship and justice.
On the AI side, Informed Solutions achieved ISO 42001 certification in December 2025, the international standard for AI management systems. They have also published work on machine learning for national police coordination and on digital twins for policy simulation — areas that suggest a client base operating at national scale.
Their named platforms — InformedTRANSFORM™, InformedENGAGE™, InformedINSIGHT™, InformedSERVICE™, InformedDECISION™ and InformedACADEMY™ — cover the full lifecycle from transformation planning through to live service improvement and staff capability development. InformedACADEMY™ is ISO 9001 certified as a talent development framework, used both internally and as a client-facing service.
In March 2026 they were appointed to Manchester Airports Group's Strategic Change Framework, one of the more recent public signals of private sector work alongside their government portfolio.
Where they sit in Leeds
Informed Solutions occupies the 17th floor of The Pinnacle on Albion Street in Leeds city centre, one of several UK offices. Their headquarters is in Altrincham, Cheshire, with further offices in London's Westminster, Edinburgh and internationally in Sydney and Kuala Lumpur.
The Leeds office sits within LS1, the core of the city's professional and tech district. The company recruits across all locations under a hybrid working model, and their careers pages reference software engineering, data science, machine learning, artificial intelligence and user-centred design as core disciplines — all active areas of the Leeds tech labour market.
They hold Great Place to Work® certification with a 93–96% Trust Index rating, and they run graduate associateship and placement programmes alongside experienced professional hiring. Tenure within the business is described as notably long for the industry. Brian McIntyre was appointed Managing Director for Scotland in December 2025, suggesting active regional investment beyond their Altrincham base.
What they offer
- InformedTRANSFORM™ — Queen's Award-winning digital business change framework covering methods, tools and governance for large-scale transformation programmes.
- InformedENGAGE™ — platform for transforming customer engagement through digital experience design.
- InformedINSIGHT™ — data unification and harmonisation platform for generating actionable analytics.
- InformedDECISION™ — AI-enabled decision support tooling for faster, evidence-based decisions.
- InformedACADEMY™ — ISO 9001 certified talent development framework for building digital skills internally and with clients.
Tech stack
From their careers and engineering pages
- Artificial intelligence
- Machine learning
- Data science
- Software engineering
- User Centred Design
- Geospatial Intelligence
- Digital twins
FAQs
- What does Informed Solutions do?
- Informed Solutions is a digital transformation consultancy that builds data and AI-powered platforms for public sector and regulated private sector clients. Their work spans strategy consulting, software delivery and live service support, with particular depth in healthcare, justice, environmental management and central government.
- Where is Informed Solutions based?
- Their headquarters is in Altrincham, Cheshire. They also have offices in Leeds (17th Floor, The Pinnacle, Albion Street), London, Edinburgh, Sydney and Kuala Lumpur. The Leeds office is in LS1.
- What awards has Informed Solutions won?
- They hold multiple Queen's Awards for Enterprise, including a 2022 Queen's Award for Innovation for their InformedTRANSFORM™ digital business change framework. They also hold Great Place to Work® certification with a 93–96% Trust Index rating and achieved ISO 42001 certification for AI management in December 2025.
- What technologies does Informed Solutions work with?
- Their careers and services pages reference artificial intelligence, machine learning, data science, software engineering, user-centred design and geospatial intelligence as core disciplines. They have also published work on digital twins and machine learning for policing applications.
- Is Informed Solutions hiring in Leeds?
- They recruit across all their UK offices under a hybrid working model. Open roles span software engineering, data science, AI and consulting. They run graduate associateship and placement programmes alongside experienced professional hiring. Contact is via careers@informed.com.
- Who does Informed Solutions work with?
- Their client base is primarily UK central government and public sector organisations across healthcare, justice and emergency services, environmental land management, transport and government digital services. They also work with private sector clients — in March 2026 they were appointed to Manchester Airports Group's Strategic Change Framework.