Government Digital Services · 200-500 employees · ls1

Informed Solutions

Digital, data and AI consultancy for public sector transformation

Informed Solutions logo
Informed Solutions is a digital transformation and data consultancy that builds AI-powered platforms and services for public and private sector clients. They work across healthcare, government, environmental management, public safety and transport. Their platforms are used by millions of people daily, and they hold multiple Queen's Awards for innovation, including a 2022 award for their InformedTRANSFORM™ framework.

What they do

Informed Solutions develops enterprise technology platforms and consulting services aimed at large-scale digital transformation. Their client base spans UK central government, healthcare, civil defence, sustainable land management and transport — sectors where the stakes are high and the systems need to work reliably at scale.

The company organises its offer around a proprietary digital business change framework called InformedTRANSFORM™, which won a Queen's Award for Innovation in 2022. That framework underpins six service lines: AI Readiness Assessment, Consulting, Delivery, Service Support, Geospatial Intelligence and Domain Specialisms. Each is positioned around reducing risk and accelerating transformation rather than starting from scratch with every engagement.

Alongside the consulting and delivery work, Informed Solutions maintains a suite of named platforms. InformedINSIGHT™ focuses on unifying and harmonising data to produce actionable outputs. InformedDECISION™ is aimed at faster, better-evidenced decision-making. InformedSERVICE™ supports continuous improvement in live operations. InformedACADEMY™ is an ISO 9001-certified talent development framework used internally and offered to clients. In June 2026 the company announced a new category of location-based case management, reflecting ongoing development in their geospatial intelligence practice.

AI sits at the centre of their current positioning. They hold ISO/IEC 42001 certification — an international standard for AI management systems — which they use to demonstrate responsible AI governance to clients. Tom Weeks, Chief Strategy Officer and Transformation Director, is the public face of their AI advisory work. Elizabeth Vega OBE leads the business and was named in the UK's Top 50 Most Ambitious Business Leaders for 2026.

The sectors they serve include healthcare, environmental and sustainable land management, public safety and defence, transport and mobility, government and public services, and sustainable energy. Their geospatial and Earth observation work is particularly visible in Scotland, where they have worked with NatureScot and produced output on turning satellite data into land management decisions.

Where they sit in Leeds

Informed Solutions has offices in Leeds, Manchester (Altrincham), London, Edinburgh, Sydney and Kuala Lumpur. The Leeds office is on the 17th floor of The Pinnacle, 67 Albion Street, LS1 5AA — a central city-centre location.

The company's operational centre of gravity appears to sit in the North West, with the Altrincham office listed first across their contact pages and Manchester community activity (Step Up MCR, Medlock Valley) featuring prominently in recent news. That said, Leeds is a named office with a direct phone line, and the city's concentration of government digital work makes it a natural fit for a consultancy with Informed Solutions' public sector focus.

They recruit across experienced professionals, graduates and placement students, with a hybrid working model. The careers page lists artificial intelligence, machine learning, data science, software engineering and user-centred design among the disciplines they hire for. They hold Great Place to Work® certification with a 93% Trust Index rating as of their most recent survey. Staff tenure is described as unusually long for the industry, which the company attributes to the complexity and significance of the projects people work on.

With 30 years of trading history referenced on their about page, Informed Solutions is not a startup. They are a mid-sized consultancy with international reach, a track record of Queen's Awards, and a deliberate focus on what they call "tech for good" — digital services in sectors that affect public life directly.

What they offer

  • InformedTRANSFORM™ — Queen's Award-winning digital business change framework used to structure and de-risk transformation programmes.
  • InformedINSIGHT™ — data unification and harmonisation platform designed to surface actionable insights from complex datasets.
  • InformedDECISION™ — decision-support platform aimed at faster, better-evidenced operational decisions.
  • InformedSERVICE™ — live service management platform supporting continuous improvement and operational monitoring.
  • InformedACADEMY™ — ISO 9001-certified talent development framework for building digital skills, available to clients and used internally.

Tech stack

From their careers and engineering pages

  • Artificial intelligence
  • Machine learning
  • Data science
  • Geospatial intelligence
  • Earth observation
  • User-centred design

FAQs

What does Informed Solutions do?
Informed Solutions is a digital transformation consultancy that builds data and AI-powered platforms for public and private sector clients. They work across healthcare, government, environmental management, public safety and transport, with services ranging from AI readiness assessments to full delivery and live service support.
Where is Informed Solutions based?
They have offices in Altrincham (Manchester), London, Edinburgh, Leeds, Sydney and Kuala Lumpur. The Leeds office is on the 17th floor of The Pinnacle, 67 Albion Street, LS1 5AA.
What awards has Informed Solutions won?
Informed Solutions holds multiple Queen's Awards, including a 2022 Queen's Award for Innovation for their InformedTRANSFORM™ digital business change framework. CEO Elizabeth Vega OBE was named in the UK's Top 50 Most Ambitious Business Leaders for 2026.
Is Informed Solutions hiring?
Yes. They recruit experienced professionals, graduates and placement students across disciplines including software engineering, data science, machine learning, AI and user-centred design. Their careers email is careers@informed.com and they operate a hybrid working model.
What technologies does Informed Solutions work with?
Their work spans artificial intelligence, machine learning, data science, geospatial intelligence and Earth observation. User-centred design is also listed as a core discipline. They hold ISO/IEC 42001 certification for AI management systems.
How long has Informed Solutions been operating?
Their about page references 30 years of trading history, describing it as "a rich heritage of innovation". A precise founding year is not stated on their public website.

Other Leeds government digital services companies

  • DWP Digital

    Digital technology arm of the UK's largest benefits department

Profile compiled by leeds.digital from publicly available company information.