Tappit

What they do

Tappit provides cashless payment infrastructure and a data platform aimed at event organisers and venue operators. The core proposition is straightforward: replace cash with digital payments, then use the transaction data to understand and influence customer behaviour. Their clients span professional sports clubs, music festivals, theme parks, hotels and resorts, gas stations and travel operators.

The platform has three main layers. Pay handles the transaction itself, with support for mobile payments, RFID wristbands and cards, and facial biometrics. The idea is that an organiser can pick whichever method suits their audience and existing infrastructure, or blend several together. Tappit describes itself as tech-agnostic, meaning it will connect to whatever ticketing, POS or CRM systems a venue already runs, without requiring a full technology overhaul.

Connect aggregates data from those payment touchpoints into a single customer profile. Because every purchase is tied to an individual fan or guest, the organiser ends up with a record of who bought what, where and when, across every transaction at an event or venue. Tappit operates in more than 20 countries and says it already holds integrations with major third-party providers globally, which reduces the integration burden on new partners.

Engage is the marketing and loyalty layer built on top of that data. Organisers can use purchase history to send targeted offers, rewards and discounts — pushing a fan toward a premium product, encouraging a return visit, or increasing dwell time at a venue. The pitch to clients is that this drives incremental spend per head and sponsorship revenue, while reducing operational and marketing costs.

Named clients include the Kansas City Chiefs, whose Chiefs Pay app was built on the Tappit platform, and the San Diego Padres, who use Padres Pay for contactless payments at their stadium. Both clubs cite improvements in spend per cap and better fan data as outcomes. Roundbox Events in Australia operates as a reseller partner across the Australian and New Zealand market.

Tappit targets a broad range of venue types: professional and college sports grounds, hotels and resorts, theme parks and family entertainment centres, clubs and music venues, festivals and fairs, gas stations and convenience stores, and travel and leisure businesses. The common thread is any environment where a business wants to move away from cash, understand its customers better and use that understanding to sell more.

Where they sit in Leeds

Tappit's headquarters are at Airedale House, 423 Kirkstall Road, Leeds LS4 2EW. Kirkstall Road runs west out of the city centre toward Kirkstall itself, passing through an area that has become home to a cluster of digital and creative businesses over the past decade.

The company was founded and built in Leeds, and the city remains the base for what is now a global operation spanning more than 20 countries. For a Leeds tech business, the client roster — NFL franchises, MLB clubs, major festival operators — represents a notable reach from a West Yorkshire address.

Their about page lists open positions, suggesting active hiring, though specific roles are not detailed in the publicly available text. Anyone interested in working there can find current openings via the Tappit website.

What they offer

• Mobile Pay — app-based cashless payments for events and venues, tied to individual fan profiles for data capture.
• RFID payments — wristband or card-based contactless transactions, suited to festivals and large-scale venues where phone-based payments are impractical.
• Facial biometrics — a third payment modality for operators who want a fully frictionless checkout.
• Connect (data aggregation) — pulls transaction data from multiple touchpoints into a single customer view, with integrations to existing third-party tech stacks.
• Engage (loyalty and marketing) — targeted offers, rewards and discounts built on purchase history, designed to increase spend per head and repeat attendance.