Managed Cloud / DevOps · 51-100 employees
Razorblue
Managed IT, cloud and connectivity for mid-market businesses

What they do
Razorblue covers the full stack of IT services that a mid-market business typically needs to outsource: managed IT support, managed security, cloud and datacentre, superfast connectivity, telephony and mobile, Microsoft consulting, and bespoke software development. The 24/7 service desk handles support cases against defined SLAs — the site publishes live performance figures, including yesterday's average call wait time (14 seconds at time of writing) and the percentage of cases completed within SLA (93.6% in the last 30 days).
The connectivity offering is worth noting separately. Unlike most MSPs, razorblue runs its own backbone network under autonomous system number AS15692, with points of presence in London, Manchester, York, Leeds and Newcastle. They peer on LINX in London and IXManchester, which gives them direct control over routing and capacity rather than depending on a wholesale provider. That independence underpins their connectivity and cloud products.
On the Microsoft side, they hold Gold certification and have over 100 certified professionals across the business. They are also a named supplier on Crown Commercial Service's Technology Services 4 framework, which opens the door to public sector contracts without a full procurement process.
Their client base spans manufacturing, retail, logistics, healthcare, government and education, hospitality, financial and legal services, and charities. The site claims near 100% client retention and reports that 98% of clients rated support good or excellent in the last 30 days.
How they got here
The company was incorporated in 2006 and spent its early years building network infrastructure. By 2009 they had completed a merger with Tokoda and established themselves as an ISP with their own core network. A VMware cloud service launched in 2011. The software division was incorporated in 2012.
Growth has been steady rather than sudden. They had 8 staff in 2011, 13 by 2013, and 32 by 2015 — the same year they opened the Leeds office and gained ISO 9001 certification. ISO 27001 followed in 2017, alongside Microsoft Dynamics Partner status and their first appearance on the Crown Commercial Service supplier list.
The Leeds office opened in 2015. By 2019 they had added Manchester and Newcastle, and by 2021 they had signed the Armed Forces Covenant and opened in Stirling. The headcount timeline on their about page shows 200-plus team members by 2024, with over 700 projects completed and more than 500 businesses served in that year alone.
The razorblue Academy runs apprenticeships for people entering the industry, with one-to-one mentoring from what they call Experience Leaders. The first apprentice joined in 2015. The programme is now a formal part of their recruitment pipeline, and over 70% of the team work in operational delivery or management roles — a figure they use to argue that the business is weighted towards doing the work rather than selling it.
In February 2026 they were named headline sponsor for the Tees Business Awards, and in April 2026 they appeared on the Cloudtango MSP Select 2026 list of managed service providers. Both suggest a business that remains firmly rooted in the North of England even as it adds offices further afield.
What they offer
- Managed IT — proactive 24/7 IT management with a dedicated service desk and defined SLAs.
- Managed Security — threat detection, prevention and response across client infrastructure.
- Cloud & Datacentre — cloud migration and hosted services built on razorblue's own platform.
- Superfast Connectivity — business internet and WAN services delivered over their own AS15692 backbone network.
- Microsoft Consulting — advisory and implementation across the Microsoft ecosystem, including Dynamics, delivered by 100-plus certified professionals.
- Bespoke Software Development — custom software built to client requirements through their in-house software division.
Tech stack
From their careers and engineering pages
- VMware
- Microsoft Dynamics
- IPv6
- LINX
- IXManchester
FAQs
- What does razorblue do?
- Razorblue is a managed service provider offering IT support, managed security, cloud hosting, connectivity, telephony, Microsoft consulting and bespoke software development. They serve mid-market businesses across sectors including manufacturing, healthcare, retail and logistics.
- Where is razorblue based?
- Their head office is in Catterick, North Yorkshire. They also have offices in Leeds, Teesside, Manchester, Newcastle and Scotland, with network points of presence in London, Manchester, York, Leeds and Newcastle.
- Does razorblue own its own network?
- Yes. Razorblue operates an independent backbone network under autonomous system number AS15692. They peer on LINX in London and IXManchester, which means they control their own routing rather than reselling a third-party network.
- When was razorblue founded?
- The company was incorporated in 2006 and established itself as an ISP with its own core network in 2009 following a merger with Tokoda. The Leeds office opened in 2015.
- Is razorblue hiring?
- Razorblue lists open vacancies on their website and runs the razorblue Academy, a formal apprenticeship programme with mentoring from experienced staff. They describe investing heavily in team development and progression.
- What accreditations does razorblue hold?
- Razorblue holds ISO 9001 and ISO 27001 certification, Microsoft Gold Partner status, and Cyber Essentials Plus. They are also a named supplier on Crown Commercial Service's Technology Services 4 framework.