Local Government / Social Care Software · Mid-size — ~150 employees; acquired by Advanced but retains Leeds HQ · Leeds city centre

Liquidlogic

Social care case management software for UK councils

Liquidlogic logo
Liquidlogic makes case management software for children's and adults' social care teams in UK local authorities. Acquired by System C in 2009, it now operates as part of that group's local government division. Its children's social care product is described as the UK's number-one solution in that category, used by around 60% of councils across the country.

What they do

Liquidlogic builds case management software for local authority social care teams. The two core products cover children's social care and adult social care respectively, and a third product — Education Case Management — extends into the family journey from childhood through to education services.

The children's social care system, known as LCS, is the most widely deployed product of its kind in the UK. Around 60% of councils use either the children's or adults' Liquidlogic solution, and 129 councils run the group's finance platforms. Those are not small numbers in a market where procurement cycles are long and switching costs are high.

The Delegation Portal is one concrete example of how the software works in practice. It lets social workers send forms to external professionals — teachers, health visitors, other agencies — who respond via a secure web page. Responses land directly inside the case record rather than arriving as paper attachments that can be mislaid or missed in reporting. Wirral Council went live with LCS in 2014 and subsequently adopted the Delegation Portal. Mark Ellis, Information Systems & School Projects Manager at Wirral, noted that the portal allowed the council to set completion timescales, issue electronic reminders, and keep all contributions inside the case notes where they can be reported on.

More recently, Liquidlogic AI has been introduced as a unified AI module embedded within the social care case management system. It is designed to support practitioners across the end-to-end care journey, though the source material does not yet detail specific AI features beyond that description.

Financial Management and Commissioning tools round out the local government offering. The financial management product handles payments, invoices and expense claims online. The commissioning product is aimed at simplifying the management of social care services and the contracts that underpin them.

Where they sit in Leeds

Liquidlogic operates under the System C group, which was founded in 1983 and acquired Liquidlogic in 2009. System C opened a Leeds office in 2023, based on the 16th floor of Pinnacle at 67 Albion Street, LS1 5AA. That puts the Leeds presence in the city centre, a short walk from Leeds train station.

System C as a group covers healthcare, social care and education software. On the healthcare side it develops the CareFlow EPR, medicines management tools, and maternity and neonatal systems. Liquidlogic sits within the local government division alongside the Education Case Management and Financial Management products.

The group's registered office is in Oxford, with further offices in Belfast, Brentwood, Edinburgh, Leamington Spa, Liverpool and Nottingham. The Leeds office is one of the more recent additions to that network. System C's CEO is Nick Wilson.

For engineers and product people in Leeds, System C's R&D team works across cloud infrastructure, progressive web technology and, more recently, AI integration into clinical and social care workflows. The careers pages list roles across professional services, product management, research and development, and customer support. The group runs a quarterly values awards scheme voted on by colleagues, and offers flexible working alongside a benefits package that includes private healthcare, an EV scheme and enhanced parental leave.

What they offer

  • Children's Social Care (LCS) — the UK's most widely used children's social care case management system, deployed at around 60% of councils.
  • Adult Social Care — a flexible case management system for social workers, healthcare providers and caregivers working with adults.
  • Education Case Management — tracks the family journey from childhood into education, with a focus on collaboration and data security.
  • Liquidlogic AI — an AI module embedded within the social care case management platform to support practitioners across the care journey.
  • Financial Management & Commissioning — online tools for managing payments, invoices, expense claims and social care service contracts.

FAQs

What does Liquidlogic do?
Liquidlogic makes case management software for local authority social care teams in the UK. Its products cover children's social care, adult social care, education case management, and related financial and commissioning tools. It is part of the System C group, which acquired it in 2009.
Where is Liquidlogic based in Leeds?
Liquidlogic's parent company, System C, has a Leeds office on the 16th floor of Pinnacle, 67 Albion Street, LS1 5AA. The office opened in 2023.
How many councils use Liquidlogic?
Around 60% of UK councils use either the children's or adults' Liquidlogic social care solution. Separately, 129 councils use System C's finance platforms, which include Liquidlogic's Financial Management product.
When was Liquidlogic acquired by System C?
System C acquired Liquidlogic in 2009. System C itself was founded in 1983 and is headquartered in Oxford, with offices across the UK including Leeds, Liverpool, Belfast and Edinburgh.
Is Liquidlogic hiring in Leeds?
System C, Liquidlogic's parent group, lists open roles across professional services, product, research and development, and customer support. The Leeds office at Pinnacle on Albion Street is one of several UK locations. Check the System C careers page for current vacancies.
What is the Liquidlogic Delegation Portal?
The Delegation Portal lets social workers send forms to external professionals such as teachers or health visitors, who respond via a secure web page. Responses feed directly into the case record inside the Liquidlogic system, removing the need for paper forms and keeping all information in one reportable place. Wirral Council adopted it after going live with LCS in 2014.
Profile compiled by leeds.digital from publicly available company information.