Digital Product Studio / UX · ~20–40 employees · leeds
Bolser
Digital agency delivering design-led UX and engineering
What they do
Bolser sits on Marshall Street in Leeds LS11, and has been trading since 2001. Over two decades, they have built a client roster that includes Microsoft and the Premier League — the kind of names that suggest a studio operating well beyond the regional market.
Their work spans five broad areas. Digital strategy comes first: discovery sessions, user research, digital audits and roadmap planning. Design follows, led by a UX team that handles everything from early-stage research through to design systems and content creation. Development is done entirely in-house, with full-stack capability across website builds, software engineering and CMS platforms including Drupal and Strapi. The fourth pillar is digital marketing — SEO, PPC, paid social, app store optimisation, conversion rate optimisation and analytics. The fifth, more recent addition is AI: they build and integrate AI solutions for content personalisation, customer support, image analysis and marketing automation.
The team listed on their site runs to around 20 named people, from CEO Ash and Managing Director Dom through to front-end developers, designers, an SEO manager and a performance marketing analyst. Rich holds the Technical Lead role; Tony is Lead Front End Developer. The structure suggests a studio of somewhere between 20 and 50 people, though no headcount figure is published.
Project work is handled as an embedded partnership rather than a traditional supplier arrangement. According to their own description, they integrate into client teams rather than working at arm's length. John-Paul Considine, Head of Premier League Stadium Fund, noted that Bolser worked closely with both his organisation and the Premier League itself to deliver a new website, hitting every milestone set.
What sets them apart
Bolser's pitch is that they combine agency-side creative thinking with consultancy-level technical delivery, all under one roof. That combination is common enough as a claim, but the client list lends it some weight. Sustaining a relationship with Microsoft's strategy team for over a decade implies a level of technical credibility that goes beyond typical agency work.
Their in-house development stance is worth noting. Everything is built internally, using what they describe as enterprise-level technology. Drupal and Strapi are the named CMS platforms. The AI services offering — covering personalisation, image analysis and marketing optimisation — appears to be a more recent expansion of the core proposition.
On the people side, Bolser runs structured management and mentoring, individual development plans and quarterly 360-degree reviews. Benefits include private healthcare, a Simply Health plan covering dental, optical and physio, flexible hours and two optional work-from-home days per week. There is a profit-related bonus scheme and annual performance-based pay rises. They also sponsor Holbeck Moor U16s football team and have built a free website for Better Leeds Communities, which gives a sense of their local ties despite the international client base.
Career enquiries go to jobs@bolser.co.uk. New project enquiries go directly to Dominic Howe, the Managing Director, at dominic@bolser.co.uk.
What they offer
- Digital strategy — discovery, user research, digital audits and roadmap planning to shape a client's overall digital direction.
- UX and web design — end-to-end design from research and wireframing through to design systems and content creation.
- Website and software development — full-stack, in-house builds using Drupal CMS and Strapi CMS, built to enterprise standards.
- Digital marketing — SEO, PPC, paid social, app store optimisation, conversion rate optimisation and analytics.
- AI integration — development and integration of AI solutions for personalisation, customer support, image analysis and marketing operations.
Tech stack
From their careers and engineering pages
- Drupal
- Strapi
FAQs
- What does Bolser do?
- Bolser is a digital agency based in Leeds that offers strategy, UX design, web and software development, digital marketing and AI integration. They work with large commercial clients, building and maintaining digital products and platforms entirely in-house.
- Where is Bolser based?
- Bolser is based at Marshall Court, Marshall Street, Leeds LS11 9YP. They can be reached by phone on 0113 250 3335 or by email at info@bolser.co.uk.
- When was Bolser founded?
- Bolser was founded in 2001. They have been operating for over two decades and describe themselves as one of the world's best digital teams.
- Who are Bolser's clients?
- Bolser works with large commercial brands. Named clients include Microsoft, whose Director of Strategy Ben Rudolph has described Bolser as a trusted partner for over a decade, and the Premier League Stadium Fund, for whom Bolser delivered a new website.
- What technologies does Bolser use?
- Bolser's development team works with Drupal and Strapi as CMS platforms. They describe their development capability as full-stack and enterprise-level, with all work done in-house.
- Is Bolser hiring?
- Bolser says they are always looking for talented digital people. Career enquiries can be sent to jobs@bolser.co.uk. They offer private healthcare, flexible working, a profit-related bonus and structured development plans.